Don’t worry, nothing’s missing. Your Documents section is empty because we aren’t moving past documents from the legacy intranets into BrokerBridge. Those stay on your legacy intranet, where you can still access them.
Think of the Documents section as preparation for the future. When head office asks you to upload documents, this is where you’ll upload them.
Franchise owners
You have two Documents sections:
- Personal documents (checklist step 2)
- Franchise documents (checklist step 3)
Both will be empty for now. When you upload documents to your personal Documents section, only head office can see them. No one else in your franchise, including staff members, team leaders, and agents, can see them. It’s a safe, private place for your documents.
Staff members, team leaders, and agents
You have one Documents section: your personal documents. Same idea, it starts empty, and you’ll use it when head office asks you to upload something.
Can I mark this step complete if the section is empty?
Yes. The checklist only asks you to confirm that you can access the Documents section. As long as you can open it, go ahead and mark the step complete.
For how-to questions, email brokerbridge-training@dlcg.ca. To report a technical issue, like not being able to open the Documents section, email brokerbridge-support@dlcg.ca.