An authenticator app adds an extra layer of security to your BrokerBridge account. It’s a free app on your phone that creates a new 6-digit code every 30 seconds.
How it works
Every time you log in, you’ll enter your email address and password as usual. Then BrokerBridge asks for the code from your authenticator app. Even if someone gets hold of your password, they can’t log in without your phone.
Why you need it
BrokerBridge holds important information: your personal details, your business information, your license numbers, and your network contracts. The authenticator app keeps all of it safe.
That’s why this step is mandatory for everyone and can’t be skipped.
Changed phones or lost access?
Email brokerbridge-support@dlcg.ca, and we’ll reset your authenticator so you can set it up again on your new phone.
For how-to questions, email brokerbridge-training@dlcg.ca.